Macra to probe data bundle complaints
The Malawi Communications Regulatory Authority (MACRA) has launched an investigation into concerns over the rapid depletion of mobile data bundles on TNM and Airtel Malawi networks.
The Malawi Communications Regulatory Authority (MACRA) has launched an investigation into concerns over the rapid depletion of mobile data bundles on TNM and Airtel Malawi networks.
Minister of information, Shadric Namalomba has told Parliament that mobile network operators Airtel Malawi and TNM said the recent increase in internet data bundle prices was caused by rising fuel and electricity costs.
The Malawi Communications Regulatory Authority (MACRA) has directed Airtel Malawi Plc and Telekom Networks Malawi (TNM) Plc to compensate customers after the two mobile operators failed to comply with legal requirements when implementing recently approved tariff adjustments.